Service Scheduling
Schedule diagnostics, repairs, and follow-up visits efficiently
Appliance Repair Field Service Software for Dispatching, Customer Management, & Credit Card Processing
Built for Appliance Techs. Not Corporate Software Giants.
Stop losing service calls to voicemail and tracking parts on paper. Call Monkey handles scheduling, diagnostics, parts ordering, and payments — so you can focus on fixing appliances.
• No credit card required • Cancel anytime • Setup in minutes
All the Tools Your Appliance Repair Business Needs
One platform for scheduling, diagnostics, parts, and payments — from first call to completed repair.
Diagnostic Estimates
Quote repairs with parts, labor, and diagnostic fees itemized
Parts Tracking
Track parts needed, ordered, and installed for every repair
Payments
Collect at completion via Square — no chasing invoices
Customer Database
Appliance history, model numbers, and past repairs per home
Commissions
Track technician pay per call, hourly, or percentage
Mobile Access
Techs view model info and repair history on-site
AI Call Answering
Never miss a broken fridge call at 9 PM
Service Plans
Annual appliance maintenance and priority service memberships
Daily Calendar
Filter by technician, appliance type, or service area
Appointment Reminders
Notify customers before your technician arrives
AI Estimate Follow-ups
Auto-follow-up on repair vs replace proposals
Advanced Reporting
Revenue by appliance type, technician, and service area
Warranty Tracking
Track repair warranties and manufacturer recalls
Online Booking
Customers schedule appliance service from your website
Social Media Management
Build trust with repair tips and customer testimonials
See Why Appliance Repair Companies Are Making the Switch
Every feature your appliance repair business needs — all in one flat-rate plan.
Start Free TrialStart Your Free Trial — No Credit Card RequiredYour Current Software Wasn't Built for Appliance Repair
These headaches sound familiar?
Per-Tech Pricing Hurts
Adding another technician shouldn't double your software cost. You need flexibility to scale.
After-Hours Emergency Calls
A fridge dies at 9 PM. The homeowner calls you but gets voicemail. They call someone else. Our AI answers 24/7.
Parts Ordering Chaos
Diagnosing on Monday, ordering parts Tuesday, returning Thursday — tracking it all manually leads to missed follow-ups.
Collecting After the Fix
The repair's done but the customer wants to "be billed." Now you're chasing a $250 payment for weeks.
Return Visit Tracking
Diagnose, order parts, return to install — tracking multi-visit repairs across customers is error-prone without proper tools.
No Model History
Generic CRMs don't track appliance brands, model numbers, or repair history — info you need on every call.
Business Software Built for Appliance Repair
Our founder managed a multi-million dollar service operation. He built what appliance repair companies need.
Service Plans
Offer annual maintenance memberships with priority scheduling. Recurring revenue that smooths out slow months.
Smart Scheduling
Schedule diagnostics and return visits in one calendar. Track parts-pending jobs so nothing falls through.
Repair vs Replace Quotes
Give customers clear options with itemized repair costs vs replacement recommendations.
Collect at Completion
Square integration means payment when the appliance is working again. No more invoice chasing.
Appliance History
Every customer profile shows their appliances, past repairs, and model numbers. Walk in prepared.
Works Anywhere
Techs access repair history and model info on-site. Real-time sync with the office.
Diagnostics, Parts, Return Visits — All Tracked
Appliance repair often requires multiple visits. Our calendar tracks the full lifecycle — from initial diagnostic to parts arrival to completed repair — so nothing falls through the cracks.
- Day, week, and month views for route planning
- Filter by technician or service area
- Track parts-pending and return visits
- Drag to reschedule when parts arrive early or late
Fully Customizable
Adapt the Platform to Your Appliance Repair Business
Configure diagnostic fees, parts markups, technician commissions, and service areas — all from one panel.
- Diagnostic fee and labor rate defaults
- Parts markup configuration
- Technician commission settings
- Branded service reports with logo
- Square payments & automated invoicing
- Employee time tracking & purchase orders
Compare the Real Costs
See how Call Monkey stacks up.
Jobber (Growing plan):$149/month
ServiceTitan:$300+/month
Call Monkey (all features + AI):From $59/month
Ready to Run Your Appliance Repair Business Smarter?
Join appliance repair companies who switched to software that actually works.
Start Free TrialStart Your Free Trial — No Credit Card RequiredSetup takes minutes. Cancel anytime.
Frequently Asked Questions
AI Website Builder
An Appliance Repair Website That Keeps the Calls Coming
When a fridge dies on a Sunday, homeowners need someone now. Our AI website builder creates a professional site for your appliance repair business with pages for refrigerator, washer, dryer, dishwasher, and oven repair. Built to capture those high-intent, urgent searches in your area.
AI website builder for appliance repair